In today’s fast-paced business world, staying competitive means embracing change. This is the story of how one manufacturing company in Roanoke, Virginia, turned their struggles into success through digital transformation.

The Challenge: Falling Behind in a Digital World

Imagine a company stuck in the past. Old computers, outdated systems, and a small IT team struggling to keep up. That was the reality for this manufacturer. They faced several big problems:

1. Old technology that kept breaking down
2. IT staff who couldn’t keep up with new trends
3. Systems that couldn’t grow with the business
4. Trouble following new data rules

These issues weren’t just annoying – they threatened the company’s future.

The Wake-Up Call: A Cybersecurity Crisis

It took a serious cybersecurity attack to make the company realize they needed help. This crisis could have shut them down for good. It was time for a big change.

The Solution: Partnering for Digital Transformation

The company had previously entertained discussions with Advanced Logic, but they were not yet convinced that they needed to make any changes. However, once faced with a ransomware attack, they reached out for emergency assistance. Once the crisis was resolved, it was time to revisit the discussions around making transformative change to their IT systems to avoid future cyber incidents and to better align current technology to their strategic needs. Here’s what they did:

1. Checked all the systems to see what needed fixing
2. Made a step-by-step plan to update everything
3. Moved data and systems to the cloud
4. Set up 24/7 monitoring to catch problems early
5. Improved cybersecurity to prevent future attacks
6. Trained employees on new systems and security
7. Made sure they followed all the new data rules

The Transformation Process: Careful Steps to Success

Changing everything about how a company uses technology is a big job. The team took it slow and steady:

1. They spent two weeks looking at everything and making a plan.
2. Over three months, they carefully put the new systems in place.
3. They did the big changes during off-hours to avoid disrupting work.
4. They kept supporting and improving things even after the main changes were done.

The Results: A Company Reborn

The digital transformation made a huge difference. Let’s look at the numbers:

• Systems now work 99.999% of the time (up from 80%)
• They fix problems 40% faster
• They’re spending 60% less on new equipment
• Downtime costs dropped by 80%
• They haven’t had any security problems since the changes
• They’re following all the data rules now
• Employees are 20% more productive

But the best part? Within just six months, they won five new clients. Their new technology helped them work faster and smarter than their competitors.

The Human Side of Digital Transformation

It’s not just about numbers. The company’s CEO said:

“We’ve gone from worrying about our IT to feeling confident. We’re saving money and working better. But the real change is how we can now adapt quickly and compete. We’ve learned that in today’s world, you can’t always do everything alone.”

Looking to the Future

With their new digital foundation, the company is ready for even more growth:

• They’re planning to use smart devices in their manufacturing
• They’re getting ongoing advice to keep their technology and business goals aligned
• They’re looking into using artificial intelligence to work even smarter

Lessons for Other Businesses

This story teaches us some important things about digital transformation:

1. Taking care of your technology before problems happen saves money in the long run.
2. Having an IT partner can make your business safer and more competitive.
3. The right technology partner can turn IT from a headache into a strength.
4. Investing in good technology helps your employees do better work.
5. Having strong cybersecurity and following data rules can help you win new business.

Your Digital Transformation Journey

Every company’s path to digital transformation is unique. But this story shows that with the right plan and partners, any business can use technology to grow and succeed.

Are you ready to start your own digital transformation? It might seem scary, but remember: in today’s world, embracing change isn’t just an option – it’s necessary to stay in the game.

By updating your technology, training your team, and partnering with experts, you can turn your IT from a weak spot into your secret weapon. And who knows? Your company could be the next digital transformation success story. Give us a call or use our convenient scheduling link  to schedule a time that works best for you.

Schedule Discussion Session

More

e-Book: From Ransomware to Digital Transformation: One Company’s Turnaround
Blog: Clients Share the Great Outcomes They Get from Managed IT Services
Blog: Proactive Readiness is a Best Bet for Business Continuity 
Blog: Why IT Security is Essential for Business Success