ALI Blog

Executive and Technical Blogs

  • Home
    Home This is where you can find all the blog posts throughout the site.
  • Categories
    Categories Displays a list of categories from this blog.
  • Login
    Login Login form

Intel Rapid Storage Driver Causing Windows Update Error on Certain HP PCs

Posted by on in Technical
  • Font size: Larger Smaller
  • Hits: 14070
  • Subscribe to this entry
  • Print

On HP workstations and laptops that use high-density (750GB-1TB) hard drives and are running Windows, older versions of the Intel Rapid Storage Technology driver can cause various problems including the inability to run Windows Update. 

The error message will state that the Windows Update service is not started, but if you check it, it is running. 

The solution is to download version 9.5.6.1001 (software package SP47845) or newer of the Intel Rapid Storage Technology driver from HP's support website.  

If you need help with this or any other support issue, please don't hesitate to contact me at the ALI Technical Assistance Center at (540) 443-3398.

Brice Stevens    
Advanced Logic Industries
Technical Assistance Center (TAC)
tac@ali-inc.com

Trackback URL for this blog entry.