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5 Reasons Your Small Business Needs a Technology Services Provider

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Contributed by: Cam Cole

To stay competitive, small businesses must make the most of current technology.

Problems Are:

  • It can be expensive
  • Time consuming
  • Inefficient to maintain a full-time IT department like larger companies.

A true Professional Technology Services Provider offers

  • on-demand talent
  • depth of experience
  • deep resources
  • predictable expenses

Here are the top 5 benefits you’ll see by using a Technology Services Provider:

Benefit #1: Stay Focused on Core Business Functions:

Business owners are happiest doing what they do best, running their small business. Researching solutions and fixing IT-related problems not only distracts them from their business but is extremely inefficient especially for non-IT professionals. Further it can tie up internal staff from revenue-generating functions and the business of doing business.

Benefit #2: Reduce Costs & Control IT Expenses

By utilizing a Professional Technology Services Provider a typical Small Business will spend 25% to 50% less than the cost of even one mid-level IT professional. Also by taking in consideration recruiting, training, vacation, sick days, turnover and other management issues out of the equation to see even more savings.

Due to a single focus on IT, technology services providers are able to achieve greater efficiencies and savings by consolidating purchasing power and vendor special pricing programs, providing access to deep and broad knowledge bases and by using developed best practices which means tasks are completed more efficiently than small businesses can do on their own. This means real cost savings– both in time and money.

Costs are budgeted, predictable, and controlled.

Benefit #3: Access Greater Support & Specialized Talent

Even a few minutes of systems downtime carry enormous business costs. Maximizing uptime must be a high priority. Small businesses can no longer afford issues with internet connectivity, email communications, corrupt data or systems failure - the cost of reacting to these events is just too high. Professional technology services providers offer planned, measured approaches to pro-active systems maintenance, security, backup and disaster recovery.

Small businesses cannot cost effectively achieve the scale and flexibility to properly support their technology environments. Even a very experienced and dedicated IT employee has limits to skills and avenues for help. Professional technology services providers offer access to teams of IT specialists that deliver the cross-sectional IT knowledge needed to provide both on-going and critical support for small business networks.

Benefit #4: Help Employees Innovate and Stay Productive; Attract & Retain Employees

Communication, collaboration, and knowledge sharing allows employees to innovate. These capabilities are delivered through a multitude of technologies including file servers, central databases, broadband connectivity, mobile platforms, email communications, and many others. However, true productivity and business benefit can only be realized when this complex technology is properly planned, implemented and maintained. The best practices and comprehensive experiences around planning, implementing and maintaining such systems allow technology services providers to successfully deliver these productivity improvements.

Employees want to work in an environment where their computers are up and running. Employees want to be competitive with their rivals and they want the technology tools that really help them deliver. Potential new talent will weigh your company’s technology prowess. Utilizing a professional technology services provider allows small businesses to meet these expectations and increases the ability to attract and retain employees.

Benefit #5: Get A Technology Edge Over Competitors

Don’t just level the playing field, take advantage of new technologies for a competitive advantage. Technology services providers keep up with the latest solutions through ongoing training and real-world experience. They know how to implement the latest hardware, software, and network applications available. Just as important: they know which technologies are not worth the investment.

Want to know more? Visit our information center on ALI's Managed IT Services, or contact Cam Cole at (434) 386-4274

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